Questions & Answers

Question:
For how many people are our SEGWAY TOURS?

Please follow the maximum possible number of people in individual routes . The routes 1 and 2 are for 1 – 5 people, The route 3 is for pro 2 – 4 people, The route 4 is for 2 – 4 people.

Question:
What is the minimal required age for Segway ride?

There aren´t any given age restrictions, please read the answer under the following question for more information.

Question:
Are there any weight restrictions for Segway ride?

Each customer of our SEGWAY TOURS have to weigh between 40 – 110 kg ( 88 – 242 Lbs ). Lighter or heavier customer can´t take part because Segway wouldn´t work correctly and it could cause danger of injury.

Question:
What are cancellation conditions for reserved SEGWAY TOURS?

The drive cancellation is possible the latest 24 hours before on the phone +420 608 52 52 54 or at an e-mail address info@g-power.cz .
Later cancellation isn´t possible to accept from technical reasons.

Question:
Is it necessary to reserve a ride in advance or can we come personally whenever during the opening hours?

We strongly recommend to reserve a tour in advance, you can prevent the disappointment in case our office is completely reserved and the machines are on route with other customers.

Question:
Do other customers ride with me?

No, in case that you have a booked ride – you will ride only with an experienced instructor.

Question:
How can I pay Segway Tour?

You pay the ride directly in our office in Dlouhá street.
We accept payment in cash ( CZK or EUR ) or these types of credit cards : Mastercard , electronic Mastercard, Maestro, VISA, VISA Electron , American Express.

Question:
Can pregnant women take part in our SEGWAY TOUR?

The safety of your unborn child is our priority that is why pregnant women can´t take part in SEGWAY ride.

Question:
Can I have SEGWAY TOUR even if it is raining?

Yes, the routes 1 and 2 are possible to ride also in case of a worsened weather. There are raincoats available free to borrow in our office. In case of dangerous or serious weather conditions ( snow, ice, flood etc. ) can be ride cancelled up to one hour before the beginning. We will offer you in such a case a compensatory ride date. The route 3 is possible only under a nice weather. The route 4 is available only from June to September.

Question:
I have never ride SEGWAY before, can i manage it?

Yes, of course. Our experienced instructor will teach you the basic rules and you will enjoy intuitively and in a funny way the SEGWAY ride.
There are not necessary special skills for the Segway ride.

Do you have other questions and you haven´t found an answer above?
Please write us at an e-mail address info@g-power.cz and we will answer you in the shortest possible time.

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