Questions & Answers

For how many people are our SEGWAY TOURS?

Please follow the maximum possible number of people in individual routes . The routes 1 and 2 are for 1 – 5 people, The route 3 is for pro 2 – 4 people, The route 4 is for 2 – 4 people.

What is the minimal required age for Segway ride?

There aren´t any given age restrictions, please read the answer under the following question for more information.

Are there any weight restrictions for Segway ride?

Each customer of our SEGWAY TOURS have to weigh between 40 – 110 kg ( 88 – 242 Lbs ). Lighter or heavier customer can´t take part because Segway wouldn´t work correctly and it could cause danger of injury.

What are cancellation conditions for reserved SEGWAY TOURS?

The drive cancellation is possible the latest 24 hours before on the phone +420 608 52 52 54 or at an e-mail address .
Later cancellation isn´t possible to accept from technical reasons.

Is it necessary to reserve a ride in advance or can we come personally whenever during the opening hours?

We strongly recommend to reserve a tour in advance, you can prevent the disappointment in case our office is completely reserved and the machines are on route with other customers.

Do other customers ride with me?

No, in case that you have a booked ride – you will ride only with an experienced instructor.

How can I pay Segway Tour?

You pay the ride directly in our office in Dlouhá street.
We accept payment in cash ( CZK or EUR ) or these types of credit cards : Mastercard , electronic Mastercard, Maestro, VISA, VISA Electron , American Express.

Can pregnant women take part in our SEGWAY TOUR?

The safety of your unborn child is our priority that is why pregnant women can´t take part in SEGWAY ride.

Can I have SEGWAY TOUR even if it is raining?

Yes, the routes 1 and 2 are possible to ride also in case of a worsened weather. There are raincoats available free to borrow in our office. In case of dangerous or serious weather conditions ( snow, ice, flood etc. ) can be ride cancelled up to one hour before the beginning. We will offer you in such a case a compensatory ride date. The route 3 is possible only under a nice weather. The route 4 is available only from June to September.

I have never ride SEGWAY before, can i manage it?

Yes, of course. Our experienced instructor will teach you the basic rules and you will enjoy intuitively and in a funny way the SEGWAY ride.
There are not necessary special skills for the Segway ride.

Do you have other questions and you haven´t found an answer above?
Please write us at an e-mail address and we will answer you in the shortest possible time.

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